Supporting the transition to a new IT supplier
In 2014, the Airbus department in charge of the back office management of its IT infrastructure changed its supplier.
An ‘end-to-end services’ approach emerged, breaking with the previous contract based on a logic of unitary demands. This required the unification of several service contracts and providers, delivering a consistent approach to suppliers and IT elements.
This led to a transitional management project in preparation for issuing a call for tender, choosing the new supplier and monitoring the transition.