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Accelerating digital transformation for a banking group

Deployment and animation of an Agile governance for the digital transformation of a banking group

Accelerating digital transformation with Agile

Infotel was challenged with implementing agile governance to facilitate digital transformation.

Context and Issues

The Banking Group is speeding up its digital transformation with the deployment of agile for all its divisions, from marketing to IT.

This project involves and is sponsored by the IT department; stakeholders and business management. The product marketing department is also involved, where the PO‘s and the “OPS” infrastructure managers work.

The long-term objective is to operate in agile end to end, from the initial outline to marketing products and services.

The solution

The degree of Agile maturity varies according to the department, and each one has its own methods of reporting and its own type of governance. Successful transformation depends on the ability to create a shared vision, language and governance approach among the stakeholders.

The project was carried out by two Agile consultants and consisted of creating and deploying a new method of reporting within the IT department in Agile mode, as well as a common governance approach covering all activities. At the same time, governance bodies are being encouraged to help IT teams and other departments to create a common language.


Ils témoignent

The expert's viewpoint

Digital transformation requires the ability to bring together all stakeholders around a common language and operational standpoint. Our approach is based on immediate operational implementation with the teams and the adoption of ongoing improvement to define a solution with high added value.

OAIO Digital Consulting Agency Director
Florent Rudolf


  • Operational in POC mode and adopting ongoing improvement to set up reporting and governance teams to progress based on feedback from participants.
  • The project lasted 8 months.


Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.