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Solid business recovery in Q2 2021: +23.1%

Solid business recovery in Q2 2021: +23.1%

Growth of 9.0% in H1 2021, outperforming guidance

Paris, 28 July 2021

2021202020192021 / 2020
2021 / 2019
Q164.5 66.062.9-2.2%+2.7%
1st half129.1 118.4122.3+9.0%+5.5%

Solid business recovery in Q2 2021

Infotel recorded a significant improvement in revenue in the second quarter of 2021, up +23.1% to €64.6m, following a drop of -2.2% in the first quarter. Revenue for H1 2021 climbed +9.0% year-on-year to €129.1m. This performance reflected a growth of +5.5% compared to H1 2019, exceeding the target set by the company of generating a comparable level of revenue to 2019.

The Services business saw a robust improvement of +24.3% to €62.9m in Q2 2021 versus a slight dip of -1.7% in Q1. Over the first half, revenue picked up +9.9% to €125.5m.

The Services division benefited from very strong sales momentum

The Banking/Finance sector got a boost from new contracts with Banque de France and BNP Paribas, and from the ramp up of the activity with Crédit Agricole, contributing 40.8% to Services revenue at end-June 2021, versus 39.8% for the same period in 2020.

The Industry sector accounted for 22.7% of Services revenue, with business from Airbus holding steady.

With a contribution up slightly to 19.2%, Services / Transport nevertheless incorporated a strong recovery by Air France over the period. Insurance / Pensions climbed to 14.1% versus 13.6% in 2020. The Administration sector stabilised at 3.1%.

The nationwide roll-out of the C3D2 service for shadow IT management is going according to plan, underscoring the relevance of the company’s positioning with large corporates.

With 202 gross new hires over the period (vs. 143 last year), the total workforce headcount was 2,669 at end-June 2021. The persistently low inter-contract rate averaged 2.5% in H1.

The Software business recorded revenue of €1.7m in Q2 versus €1.9m over the same period in 2020, including IBM royalties of €0.83m.

Revenue for the first half came out at €3.6m, including €1.9m in IBM royalties.

As the airline sector started on the road to recovery, the Orlando software suite (aircraft documentation management system) gained multiple new clients such as Republic Airways, Air France, FlyaDeal, Emerald, Fiji Airways and Binter, and still boasts considerable growth potential for the future.

Growth above guidance

H1 2021 performance signalled a return to growth, with full-year 2021 revenue now expected to top that of 2019.

Upcoming events
2021 H1 results: 22 September 2021, after market close
Analyst meeting: 23 September 2021 – 11:30 a.m.

About Infotel

Listed on Compartment B of Euronext Paris since January 1999 (ISIN code: FR0000071797), Infotel specialises in information management systems for key accounts, from mobile to very high-volume databases (Big Data). Operating at the forefront of technological innovation, Infotel develops its expertise across two complementary divisions: IT services and software publishing. Infotel posted revenue of €235.2m in 2020 and employs more than 2,600 people.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.