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Q3 2021 revenue: up 15.7%

Solid growth continues in third quarter of 2021

Q3 revenue: €62.9m (up 15.7%)
Nine-month revenue: €192.0m (up 11.1%)

Paris, October 27, 2021

Infotel, (ISIN code: FR0000071797 – memo: INF), a leading partner in the digital transformation of major accounts in Europe, today announced the publication of its third-quarter and nine-month 2021 revenue.

Revenue (in €m)202120202019Change
2021 / 2020
2021 / 2019
   Software2.12.22.6-3.2 %-18.6 %
Nine-month total192.0172.8182.7+11.1%+5.1%

Solid sales momentum in the third quarter of 2021

Infotel posted revenue of €62.9m for the third quarter of 2021, up 15.7% compared to the same period in 2020, and up 4.3% compared to 2019, confirming the solid trend observed during the previous quarter.

For the first nine months of 2021, revenue increased 11.1% from 2020 and 5.1% from 2019, and as such was in line with Infotel’s target of exceeding 2019’s growth level.

The Services business generated growth of 16.4% in Q3 2021 and 11.8% over the first nine months of the year.

In the Banking/Finance sector, Infotel reported new referrals including the European Central Bank and the Council of Europe Development Bank, and won new contracts with BNP Paribas, Crédit Mutuel and BPCE, enabling it to expand the scope of its operations with existing clients.

In the Industry sector, Infotel signed new contracts with Nissan and new contract extensions with Air France and Airbus, specifically one covering a service center at Airbus Helicopters.

New referrals have been won at SNCF and are in progress at Renault, and Infotel is expanding its operations at several existing clients, including Enedis, GIP Santé, CNRS, Société du Canal de Provence and ADEO.

Measures taken to improve recruitment are beginning to show their effect, with a total of nearly 350 hires since the beginning of the year. Infotel had a total headcount of 2,685 at the end of September and the inter-contract rate remained low at 1.0% over the quarter.

IBM royalties in the Software sector amounted to €0.94m in the third quarter.

The Orlando software suite’s growth continued, with new contracts signed with Breeze, CMA CGM (Cargo business) and WMA.

End-of-year target confirmed

2021 business is expected to increase compared to 2019, and current operating profitability should be at least equal to that of 2019.

Upcoming event:
Publication of Q4 2021 revenue: January 26, 2022, after market close

About Infotel

Listed on compartment B of Euronext Paris since January 1999 (Isin code FR0000071797), Infotel is a specialist in large account management systems, from mobile to very large databases (Big Data). At the cutting edge of technological innovations, Infotel is developing its expertise around two complementary areas of activity: IT services and software publishing. With €235.2m in revenue in 2020, Infotel employs more than 2,600 people.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.