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H1 2020 revenue

H1 2020 revenue

Health crisis has limited impact
First signs of recovery

Paris, 29 July 2020

20202019% change
– Services50.5957.65-12.2%
– Software1.881.85+1.5%
Total H1118.44122.35-3.2%
– Services114.22118.25-3.4%
– Software4.224.10+2.9%

Health crisis has limited impact on Group activities

After growing 5% in the first quarter, revenue decreased, as anticipated, by 11.8% in the second quarter, of which two months (April and May) were particularly hard hit as a result of the pandemic. That said, the overall decline in revenue was limited to 3.2% in H1.

The Services business recorded 5% growth in the first quarter followed by a 12.2% decline in the second quarter, limiting the decrease to 3.4% over the first-half period as a whole.

During the first half of the year, performances differed widely between business sectors.

The two main sectors hit by the pandemic have been:

  • Industry, in which Infotel recorded a very slight decrease despite the slump in business activity at Airbus (-11% in H1). Revenue from PSA was stable. This sector now accounts for 26.2% of total revenue compared with 27.8% in H1 2019;
  • Services/Transport, with a sharp slump at Air France (-44%). This sector now accounts for 17.4% of total revenue, compared with 21.9 % in 2019.

In the Banking/Finance sector, revenue increased and now accounts for 39.8% of the Group total, compared with 35.7% in H1 2019. Infotel notably gained from strong growth at two clients in this sector (BPCE: +23%, and Banque de France: +31%).

Insurance/Pensions sector revenue increased to 13.6% of the Group total, compared with 12.7%, while that from the Administration sector rose 3%, compared with 2% in H1 2019.

Infotel’s efficient human resources management, which saw substantial numbers of staff work from home, helped it better manage fluctuations in business activity. The inter-contract rate was low, at an average of 3.2% for the first-half period, and subsidised leave under COVID job retention scheme represented less than 10% of Group full time employees in June.

The Software business chalked up satisfactory growth of 2.9%, with IBM royalties totalling €2.38 million (compared to €2.34 million a year earlier). Infotel is seeing a tendency for clients to extend their maintenance contracts. New purchasing decisions were scored for the Orlando suite, though the signature date will depend largely on how the current situation pans out.


Infotel has been seeing signs of a revival in business activity and continues to enjoy an extremely healthy financial position. The Group therefore remains optimistic about its profitability and is expecting a brisk end to the year thanks to the dynamism of its teams.

Upcoming events:
First-half 2020 results: 16 September 2020
Analyst meeting: 17 September 2020 – 11:30 a.m.

About Infotel

Listed on Compartment B of Euronext Paris since January 1999 (ISIN code FR0000071797) Infotel is specialised in key account information management systems, from mobile to very large volume databases (Big Data). At the forefront of technological innovations, Infotel develops its expertise around two complementary business lines: computer services and software editing. Infotel posted revenue of €248.4m in 2019 and employs over 2,400 people.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.