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Growth in revenue in Q1 2020: +5.0%

Growth in revenue in Q1 2020: +5.0%

Outlook following Covid-19

Bagnolet, 20 May 2020

(in € million)
20202019% Change 2020/2019
– Services63.6360.60+5.0%
– Software2.342.25+4.0%

Growth in Q1 2020 despite the initial effects of Covid-19

Infotel posted revenue growth of +5.0% in Q1 2020, despite the Covid-19 pandemic whose initial effects were observed during March 2020, interrupting a nevertheless promising start to the year.

The sectors immediately impacted were Industry with Airbus and PSA, and Services/Transport with Air France, accounting for 30% of the Group’s total revenue in 2019.

As soon as the discontinuation or suspension of client projects was announced, Infotel immediately took the necessary measures to deal with this situation: French government job retention scheme, reduction of sub-contracting, use of homeworking, anticipated holiday leaves, hiring freeze.

A Q2 that is expected to show a decline, experiencing the effects of the lockdown

Given the current economic slowdown and the uncertainty related to developments in the pandemic, Infotel expects a decline in the level of activity in Q2. The Group cannot specify revenue and profitability objectives.

Good prospects for a resumption in activity

Infotel has observed profound changes which will have short/medium-term effects: homeworking which is here for the long term and will impact the management and location of teams, competitive advantages for clients which the Group has helped make the shift to digitisation and which are strengthening their positions, easing of the labour market, etc. Infotel’s teams are already working to anticipate these effects.

Given its very solid financial position, with zero financial debt and net cash at the end of March 2020 of €77.5 million, Infotel has the necessary resources to get through this crisis and pursue its development. With a view to the gradual resumption in activity, barring a spike in the pandemic, Infotel is endeavouring to maintain all its teams and has not made any layoffs.

The Shareholders’ Meeting held today in camera decided to reduce the dividend by 34% to €1.05.

Upcoming event:
Second quarter 2020 revenue: 29 July 2020

About Infotel

Listed on Compartment B of Euronext Paris since January 1999 (ISIN code FR0000071797) Infotel is the Specialist of large accounts information management systems, from mobile to very large volume databases (Big Data). At the forefront of technological innovations, Infotel develops its expertise around two complementary poles: computer services and software editing. Infotel posted revenue of €248.4m in 2019 and employs over 2,500 people.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.