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Annual turnover 2018

Excellent business in 2018: +10.7%

2018 revenue: €231.7m
Q4 2018 revenue: €60.9m

Bagnolet, January 23, 2019

(in €m)
20182017% change
2018 / 2017
1st quarter58.852.7+ 11.6%
2nd quarter56.450.6+11.4%
3rd quarter55.749.0+13.7%
4th quarter 60.957.0+6.7%
– Services59.355.4+7.0%
– Software1.61.6-4.1%
Total annual revenue231.7209.3+10.7%
– Services223.3201.2+11.0%
– Software8.48.1+2.8%

Infotel published revenue growth of +10.7% to €231.7m for full-year 2018, versus +9.8% in 2017. This performance was driven entirely by organic growth.

An excellent year for Services

Services generated growth of +7% in Q4 2018, drawing on a substantial comparison base effect (Q4 2017 growth of +14.7%), bringing full-year growth to +11%.

Digitisation projects were the primary growth driver in all business sectors. The Banking industry is the No. 1 target sector for Infotel teams and currently accounts for more than 38% of the Services business. Industry comes out at 26% and Services more than 21% of the division’s business.

New contracts have been signed in recent months, including a stronger partnership with Air France, expanded business with the RATP and the roll-out of new projects at Oney Banque.

Even in a tense hiring market, the Group added 451 new employees, with 1,673 employees at end December out of a total of 2,406 people. The inter-contract rate remained very low for the year at 1.8%.

Software saw its revenue pick up 2.8%, earning IBM royalties of €4.3m over the full year. Lastly, the Group signed a deal with Mistral Air and Israir to operate its Orlando software.

Upcoming events:
2018 annual results publication: March 6, 2019 after market close
Analyst Meeting: March 7, 2019 – 11:30 a.m.

About Infotel

Listed on Compartment B of Euronext Paris since January 1999 (ISIN code FR0000071797), Infotel specialises in information management systems for major accounts, from mobile to very high-volume databases (Big Data). Operating at the forefront of technological innovation, Infotel develops its expertise across two complementary divisions: IT services and software publishing. Infotel posted revenue of €231.7 million in 2018 and employs over 2,400 people.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.