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Annual turnover 2016

Solid activity for FY 2016

Annual growth: +9.1%
2016 turnover: €190.6m
Q4 2016 turnover: €50.8m

Bagnolet, January 25, 2017

(in €M)
20162015variation 2016 / 2015
1st quarter47.1344.14+6.8%
2nd quarter48.2842.30+14.2%
3rd quarter44.4041.62+6.7%
4th quarter50.7646.57+8.9%
– Services48.3144.48+8.6%
– Software2.442.09+17.1%
Total annual turnover190.57174.62+9.1%
– Services181.93167.01+8.9%
– Software8.647.62+13.4%

Infotel posted growth of close to 9% in the fourth quarter of 2016, thanks in particular to the solid performance by the Services division. Software also generated a sound level of business in the fourth quarter, with turnover rising more than 17%.

For FY 2016 as a whole, Infotel published entirely organic turnover growth of 9.1% to €190.6m, in a market that grew 2.8% according to an estimate by Syntec Numérique.

Growth driven by the Services division

The Services division (95.5% of total sales) posted an increase in turnover of 8% in the fourth quarter. For the year as a whole, growth was close to 9%.

The excellent performance by the Services division is due to activity that remains underpinned by service centres at most of Infotel’s large clients, in particular in the Banking and Services sectors, with ongoing projects at Banque de France, Banque Populaire, Caisse d’Épargne, BNP Paribas, EPO and Air France.

Throughout the year, the Group continued its hiring policy, with 383 new employees. The inter-contract rate remained very low for the year as a whole, at 2.1%.

The Banking sector consolidated its position as the largest sector of activity for Infotel, accounting for more than 34% of Services turnover: digitisation is impacting the banking sector, which will continue its transformation over the next few years. Industry accounted for 27% of turnover and Services – Transport 23%.

The Software division (4.5% of total sales) recorded significant growth, with €1.47m in royalties for IBM in the fourth quarter, bringing the total for the year to €5.35m.

Upcoming event:
Publication of 2016 annual results: March 15, 2017 after market.

About Infotel

Listed on Compartment B of Euronext Paris since January 1999 (ISIN code FR0000071797) Infotel is the Specialist of large accounts information management systems, from mobile to very large volume databases (Big Data). At the forefront of technological innovations, Infotel develops its expertise around two complementary poles: computer services and software editing. With €190.6 million in turnover in 2016, Infotel has a staff of over 2,000.



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.