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Digital transformation consulting and innovation

OAIO, the Digital Infotel Consulting Agency, specializes in supporting internal digital transformation and supports its clients in their change management

Guidance through digital transformation

To stay competitive, Infotel’s clients look to develop their teams’ skills and expertise to make them more agile, more digital and more innovative which leads to efficiency, collaboration and flexibility.

The process of transformation depends on the people who lead it, developing these people and reinforcing cross-functional, collaborative, agile and pragmatic working methods is the foundation of successful change.


OAIO, the Infotel Digital Consulting Agency specialises in overseeing in-house digital transformation and supporting you through change.

Infotel’s consultants are experienced in the design of leadership training programmes, thinking workshops, training in UX/UI and prototyping, design of digital acculturation tools, training in social networks and collaborative tools.

We establish a close relationship with our clients and are personally involved in the successful outcome of these transformations.

  • 50digital consultants
  • 47Proof Of Concept
  • 4Lab Innovation


My role is to take part in coaching programmes with the teams to develop digital skills and underpin the culture of innovation. Because the process of transformation depends on the men and women who lead it, I very much believe that developing teams' experience and expertise has a fundamental role to play.

Infotel helps business to reinforce cross-functional, collaborative, agile and pragmatic working methods. We establish a close relationship with our clients and are personally involved in the successful outcome of these transformations.

CDO and director of innovation
Jean-Etienne Bouedec

Methods and Technologies and key factors for success

  • Training in Design Thinking, Lego serious play
  • Training in agile methods
  • Training in social networks

Key Success Factors

  • Digital Acculturation facility: Infotel campus (lectures, workshops, quiz on digital maturity)
  • Personalised coaching: bespoke resources, gamification, acculturation and Innovative thinking


Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.