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Corporate Social Responsibility

General environmental policy

Environmental policy

Infotel is focused on reducing its energy footprint and restricting carbon emissions. The Group has set up measures for controlling energy consumption and use of resources.

The organisation’s Green Energy contract was created up in 2016, covering the greater part of the Group’s sites. The contract has led to several initiatives:

  • To reduce business travel, the Group has equipped all its sites with web-based audiovisual digital communication systems
  • The selective sorting of paper and card, recycling printer cartridges and toner have been set up at almost all group sites
  • Sorting used plastic glasses and batteries have been introduced at many group sites.

All Infotel staff members are made aware of environmental issues as soon as they join the company. Apart from the corporate welcome book which defines environmental values, guides have been produced to raise awareness among new arrivals, including: “Quality at Infotel”, “Guide to social and environmental responsibilities”, “Recycling and maintenance in your workplace”.


The group and its partners strive to have a positive influence on the environment. Within the framework of its ISO 14001 commitment*, the Group requires all its partners to have an eco-responsible attitude and gives priority to suppliers with an appropriate designation.

The Infotel Group has set up an integrated QMS incorporating all the referred demands relating to the iso-9001* and iso-14001* standards.

This initiative to meet environmental challenges is based on the iso-14001 certification* obtained on 29 July 2011, last renewed in 2020 to comply with the 2015 version.

CSR Performance rating

At its clients’ request, Infotel undergoes a CSR performance rating every year. This rating, carried out by the Ecovadis platform, makes it possible to monitor initiatives introduced by the Infotel Group in the following areas: environment, social, business ethics and suppliers.

Infotel obtained Silver Certification* in 2020.

*Those certifications concerned exclusively Infotel Conseil in France

Equality & Diversity

Infotel UK Consulting is an equal opportunities employer and actively supports Human Rights, and all Equality legislation. We are committed to a policy of treating all our employees, workers and job applicants equally. No employee or potential employee will receive less favourable treatment because of any ‘protected characteristic’, namely:

  • Age (or perceived age);
  • Disability (past or present);
  • Gender reassignment;
  • Marriage or civil partnership status;
  • Race, colour, nationality, ethnic or national origins;
  • Religion or belief;
  • Sex;
  • Sexual orientation;
  • Maternity, pregnancy or family leave;
  • Trade union membership (or non-membership); and
  • Part-time or fixed term status.

No employee or potential employee will be disadvantaged by any conditions of employment that cannot be justified as necessary on operational grounds.

These principles of equality of opportunity and non-discrimination also apply to the manner in which our staff treat clients, customers, our business partners and visitors.


Modern Slavery and Human Trafficking Statement

Infotel UK Consulting is committed to driving out acts of modern day slavery and human trafficking within its business and from within its supply chains, including sub-contractors, and partners.

This Statement is designed to satisfy the requirements of Part 6 of the Modern Slavery Act 2015, by informing our employees, suppliers, other third party partners and customers about Infotel UK Consulting and its Statement with respect to modern slavery, human trafficking, forced and bonded labour and labour rights violations in its supply chains.

Although, as a business, turns over less than the threshold for businesses required to publish a statement under the Act, the Company upholds the spirit and intentions of the Modern Slavery Act 2015.

We are committed to ensure that:

  • Employment is freely chosen;
  • Freedom of association and the right to collective bargaining are respected;
  • Working conditions are safe and hygienic;
  • Child labour shall not be used;
  • Living wages are paid;
  • Working hours are not excessive;
  • No discrimination is practised;
  • Regular employment is provided; and
  • No harsh or inhumane treatment is allowed.

We will ensure transparency within the Company and suppliers of goods and the larger supply chain and services to the Company through steps which include:

  • Assessing and reducing the risk in the business of modern slavery practices occurring e.g. checking the authenticity of papers proving a right to work in the UK
  • Having robust procurement policies that ensure our supply chain is scrutinised for compliance and consequences of non-compliance are clear and actioned i.e. that commercial relationships with suppliers, contractors and other business partners will not be entered into (or terminated if existing)
  • Providing information to staff on the warning signs that might indicate that modern slavery is taking place
  • Promoting to staff the importance of raising immediately any concerns they may have
  • Protecting staff who are ‘whistle blowers’ in respect of concerns they have about modern slavery

This Statement has been approved and published by our Board and will be reviewed at least once annually.

Infotel obtained Silver Certification in 2020.

 AFAQ ISO 9001 AFAQ ISO 14001



Automatic process of loan request and the simplification of KYC "Know Your Customer".


  • Improvement of KYC and the onboarding of new clients with automatic identity verification thanks to intelligent ID document processing on the web or in an application.
  • Acceleration in the dealing with requests for loans and mortgages: process and automatic classification of new documents, extraction of information and validation of data points.
  • Fraud prevention and respect of rules: automation of compliance requirements on contracts, financial documents and ID documentation.
  • Easing and simplification of the consumer spending comprehension: classification of bank transfers from the study of receipt and invoice item data.


Automated process of scientific papers and other documentation linked to the registering of a patent for intellectual property.


  • Recognition and automatic indexation of fields for a precise search among the documents relating to the patent application.
  • Standardisation of the documents with online specifications: bibliopraphy, expired patent, renewed patent, etc.


Automatic processing of receipts, bills and other financial documents.


  • Automisation of the accounting process: declaration of VAT, supplier bills, etc.
  • Standardisation and harmonisation of the business accounting processes.
  • Improving data security with the deletion of manual errors and with the synthesising of controls.
  • Contribution to the reduction in fraud risks, à la réduction des risques de fraude, reinforcement of operational security, audit trails and internal controls.
  • Support in the change management and accounting teams on the appropriation of this new solution.